Two phone calls

That was all it took to get coupons for free food stuffs and a refund promise!

We purchased some "name brand" mozzarella sticks from the store the other day, and prepared them last night in anticipation of cheesy goodness like you'd find at the "name brand" restaurant.

We were majorly disappointed. Not only were these mozzarella sticks over $4 to begin with, there were only 7 in the box. Add to that their horrendous taste and you have some unhappy customers.

Luckily, we kept our receipt and the box, and two calls to the customer service line and the grocery store later, we're in business to get our money back and get to try something else on the house!

That's customer satisfaction!

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Rachel Anne

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